Privacy Policy

Last updated: April 3, 2025

1. INTRODUCTION

At ReachInfluencer.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI influencer discovery and outreach tool, including our website, browser extensions, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

ReachInfluencer.ai is owned and operated by Devi AI LLC, located at 1309 Coffeen Avenue, Sheridan, WY 82801. If you have questions about this Privacy Policy, please contact us at Support@reachinfluencer.ai.

2. INFORMATION WE COLLECT

We collect only the minimum data necessary to deliver our Service and enhance your experience.

We collect several types of information from and about users of our Service:

2.1 Personal Information

Information that personally identifies you, such as:

  • Name and email address
  • Billing information and payment details
  • Login verification tokens (we do not use or store passwords)
  • IP address and device information
  • Usage data and preferences
  • Name and email address
  • Billing information and payment details
  • IP address and device information
  • Usage data and preferences

2.2 Social Media Account Information

When you connect your social media accounts to use our outreach features:

  • Account usernames and profile information
  • Authentication tokens (but never your passwords)
  • Communication history with influencers

2.3 Influencer Information

Information about influencers that we collect and process:

  • Publicly available profile information
  • Social media metrics and engagement data
  • Content categories and audience demographics
  • Contact information that is publicly accessible

2.4 Usage and Analytics Data

Information about how you use our Service:

  • Features and functions you access and use
  • Time spent using the Service
  • Pages viewed and links clicked
  • Search queries and filters applied
  • Browser type and operating system

3. HOW WE COLLECT INFORMATION

We collect information through:

3.1 Direct Collection

  • Information you provide when registering an account
  • Information you input when using the Service
  • Communications you send to us
  • Survey responses and feedback you provide

3.2 Automated Collection

  • Cookies and similar tracking technologies
  • Browser or device information
  • Log files and usage data
  • Analytics tools and services

3.3 Third-Party Sources

  • Social media platforms (for authorized accounts)
  • Public databases and directories
  • API integrations with other services
  • Partners and service providers

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

4.1 Providing and Improving the Service

  • Delivering the features and functionality you request
  • Personalizing your experience
  • Analyzing usage patterns to improve our Service
  • Some insights and features may be powered by AI-based algorithms that help automate influencer discovery or performance scoring
  • Developing new features and services
  • Personalizing your experience
  • Analyzing usage patterns to improve our Service
  • Developing new features and services

4.2 Communication

  • Responding to your inquiries and support requests
  • Sending administrative notifications
  • Providing updates about our Service
  • Marketing and promotional communications (with your consent)

4.3 Business Operations

  • Processing payments and managing subscriptions
  • Preventing fraud and unauthorized access
  • Enforcing our Terms of Service
  • Complying with legal obligations

4.4 Research and Analytics

  • Analyzing trends and user behavior
  • Gathering demographic information
  • Measuring the effectiveness of our Service
  • Creating aggregated and anonymized insights

5. DISCLOSURE OF YOUR INFORMATION

We may disclose your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of ReachInfluencer.ai, our users, or others, including exchanging information with other companies for fraud protection.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Information

You have the right to request information about the personal information we collect, use, and disclose about you.

8.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

8.4 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

8.5 Opt-Out

You have the right to opt-out of certain uses of your personal information, such as marketing communications.

To exercise these rights, please contact us at Support@reachinfluencer.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 What We Use

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

9.2 Types of Cookies

  • Essential Cookies: Required for the operation of our Service
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Service
  • Functionality Cookies: Enable us to personalize content and remember your preferences
  • Targeting Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed

9.3 Your Choices

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Service may be inaccessible or not function properly.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers are located.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

11. CHILDREN'S PRIVACY

Our Service is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at Support@reachinfluencer.ai, and we will take steps to delete such information.

12. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We strongly advise you to review the privacy policy of every website you visit.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: Support@reachinfluencer.ai

BY USING REACHINFLUENCER.AI, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO ITS TERMS.