Cancellation Policy
Last updated: April 3, 2025
Free Plan
We offer a Free Plan with limited features so users can explore the core functionality of ReachInfluencer.ai without providing payment information. No credit card is required to use the Free Plan.
Billing
If you continue using the service with Plaid Plans, your payment method will be charged automatically. Subscription billing is processed monthly or annually, depending on the plan you select.
Cancellation
You can cancel your subscription at any time through your dashboard:
- Go to Settings > Billing
- Click the “Cancel Subscription” button
You can also go directly to your billing settings via: https://reachinfluencer.ai/dashboard/billing
If you're using the Free Plan, there's nothing to cancel — you can upgrade or downgrade at any time without being charged unless you activate a paid subscription.
Access After Cancellation
- If you're using the Free Plan, Access continues until you choose to delete your account.
- Paid Plans: If canceled after a payment, Access continues until the end of your current billing cycle.
No further charges will be made after cancellation.
Refunds
- Charges for the current or past months are non-refundable.
- If you are on an annual plan, future months are fully refundable upon cancellation based on regular plan rates.
Support
Need help with your subscription?
- Email: support@reachinfluencer.ai
- Live Chat: 24/7 support available via the chat widget in your dashboard
Please contact us if you have any questions or issues with your subscription or cancellation process.